Contact Norton

Contact Norton Tool Support

Use this page for dealer routing, product guidance and quote requests tied to hardware, hand tools, abrasive products and drill bit accessories.

Helpful requests usually include a short application note. For abrasives, mention the material, wheel diameter, tool speed and finish target. For drill bits, include hole size, depth and whether the work is wood, metal or mixed material. For cabinet hardware, describe the opening, hinge or slide type and the installation quantity.

Address

North American support desk
Industrial hardware and tool guidance

Hours

Monday to Friday
8:00 AM - 5:30 PM local support time

Send a request

Tell us what you are trying to cut, drill, fasten or finish.

A focused note helps Norton route your question to a dealer path, product category or support answer. Include material, size, finish target and any tool already in use.

If you are comparing products, explain the current tool or accessory that is not working well. If you are ordering for a crew, include the work setting and expected volume. If you need local support, add the postal code and preferred buying channel so the response can point toward a practical dealer or online path.

Photos are not required, but clear wording helps. Instead of asking for the best wheel, describe whether the work is cutting, grinding, blending or polishing. Instead of asking for a cabinet part, describe the door, drawer or mounting surface. Small details make the first reply more useful.

  • For products, attach the family name or product category in the message.
  • For dealer help, include your city, state or postal code.
  • For warranty questions, include the model or purchase context if available.
  • For how-to help, describe the first step that feels uncertain.